Frequently Asked Questions
Everything you need to know about your new favorite socks.
What materials are used in Sockwell products?
We use a premium blend of custom-spun merino wool, bamboo rayon, and high-performance nylon to ensure breathability, durability, and moisture-wicking comfort.
How do I determine my correct sock size?
Please refer to our detailed Size Guide located on each product page. Our sizes typically correspond to standard US shoe sizes for men and women.
What is your shipping policy?
We offer standard shipping across the continental US, which typically takes 3-5 business days. Expedited shipping options are available at checkout for an additional fee.
Can I return or exchange my order?
Yes, we accept returns and exchanges on unworn items in their original packaging within 30 days of purchase. Please visit our Returns Portal to start a claim.
How should I care for my socks to ensure they last?
We recommend machine washing your socks in cold water on a gentle cycle and tumble drying on low heat. Avoid using bleach or fabric softeners.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our international shipping options to more countries in the near future.